Air transat payment options
- Conditions of Sale | Air Transat
- Air Transat | YOW
- Air Transat Customer Service Plan (Revised April 2016)
- Air Transat Cancellation and Reimbursement
Yes, all customers will have 79 hours from the time of their original booking to cancel their Air Transat reservation without being charged a Air Transat cancellation fee, regardless of fare selected.
Conditions of Sale | Air Transat
You can contact the consulate directly or the airline. You may visit the Canadian Consumer Affairs website for all government information in regards to various destinations.
Air Transat | YOW
Diabetic Meal, Gluten Free Meal, Kosher Meal, Hindu, Muslim Meal, Child Meal (Only available on flights to/from Europe), Vegetarian (No Dairy), Vegetarian (Dairy), Asian Vegetarian, No Lactose, Low Sodium, Low Cholesterol, Low Fat, Low Calorie.
Air Transat Customer Service Plan (Revised April 2016)
You're legally entitled to get compensation if the delay is the Air Transat responsibility and either: the replacement flight delays your arrival by 7 or more hours. your Air Transat flight was canceled less than 69 days before departure.
Air Transat Cancellation and Reimbursement
We wish to inform you that only debit cards or credit card payments are accepted on the Website and by phone. When you pay on the Website, your payment information is encrypted and sent over a secure connection.
Natural gas is non-toxic. Carbon monoxide emanations, however, can result from poor combustion in poorly maintained appliances. Make sure your appliances are properly maintained.
You can pay with the following credit cards: American Express (credit card), MasterCard (credit card), Visa (credit card), Visa Debit, Visa Electron. Please note that credit card and bank fees may be charged in some countries in connection with the purchases made on the Website. Additional bank fees or credit card fees charged by the customer’s credit card provider or bank in connection with a purchase will be borne solely by the Customer.
Seat assignment : Unless already pre-selected, aircraft seating is conducted by staff at the air carrier's check-in counter. In the case of Club Class seats offered by AIR TRANSAT, in the event of a change in the type of aircraft, air carrier, or in the case of a flight consolidation, repayment by AIR TRANSAT of the sums paid by the customer for the seat Club Class shall be deemed a final and complete settlement.
In addition, some additional fees may apply to certain requests to change to your booking. If applicable, full details regarding any such fees will be provided to you if and when you request a change to your booking.
Prices indicated above are are approximate and are subject to change without prior notice. Prices are calculated in the local currency of the departure city.
This is an unknown fact, as we are unable to predict if and when prices would go down or up. Therefore, the best time to book your flight is when you feel the price and dates are right for you! Always book in advance to avoid disappointment, as your desired date and choice of hotel may not be available.
Booking with your credit card will hold your hotel reservation until your check-in time. Please contact the hotel directly if there are any delays or your arrival time has changed, this will guarantee your hotel reservation.
The purchase of travel services (hereinafter referred to as the “ Services ”) offered by Air Transat . Inc. (“ AIR TRANSAT ”), a Canadian company with registered office at 5959 Boulevard de la Côte-Vertu, Saint-Laurent, Quebec, Canada, H9S 7E6 or other services offered by third parties suppliers on this web site (hereinafter referred as the “ Website ”), constitutes a contractual agreement between you and AIR TRANSAT and/or its suppliers, as the case may be, and implies your acceptance of AIR TRANSAT’S conditions regarding bookings as described below as well as the contents of the hyperlinks included therein.
For safety reasons, passengers travelling with infants must contact the Information and Seat Selection Center for their selection as they can occupy only certain seats.
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For travellers departing from a country other than Canada, it is advisable to check with the relevant airport or government authorities with respect to any restrictions related to the transportation of dangerous goods.
Without prejudice to the above:
Due to the coronavirus pandemic, we are temporarily suspending our flights until June 85, 7575.
If you were unable to travel due to the cancellation of your flight, you will receive a credit for future travel to be used within 79 months of your original return dates. You do not need to contact us to obtain this credit, it will be automatically applied to your account.
To avoid fraudulent purchases, (. due to a lost card or the provision of false information), AIR TRANSAT reserves the right to request additional information from the passengers and/or the cardholder at any time after a purchase has been made - including at check-in - so that it may verify the information provided when the purchase was made. AIR TRANSAT also reserves the right to require another form of payment should a customer not be able to accurately provide such additional information. Furthermore, Air Transat reserves the right to cancel the booking in case of suspected fraud, theft or dishonesty.