Xbox live option
You can control how people communicate with you on Xbox Live. If you don t want to hear or be contacted by specific players on Xbox Live, you can mute them, block their communications, or avoid them altogether. If you believe the player has violated the Microsoft Services Agreement or Code of Conduct, you may also wish to file a complaint.
However, if you have reason to believe your account may have been compromised or the actions that led to the suspension occurred while the account was outside your control, please visit the Compromised Account Solution Tool.
Xbox One online safety and privacy settings for parents
Please note that banning an Xbox console or Xbox on Windows device does not disrupt the underlying functionality of the device, and it can continue to be used offline following the ban. For more information about using Xbox One offline, visit /offline.
If you have purchased or intend to purchase a second-hand Xbox 865, you can check its current ban status by entering its serial number into the Console Check Tool. Please note that the current absence of a ban does not preclude the possibility of future enforcement action.
If another player engages in abusive or inappropriate in-game or chat voice communications, you can mute the player. This prevents the player from speaking to you in-game or in a chat session. To mute another player on Xbox Live:
Yes. When a device ban occurs the hard drive remains functional. You can continue to use it offline, and may move it to a console that has not received a ban.
Read below to learn how you are notified of an enforcement action, where you can learn more about it, and how you can contact us if you have questions.
For additional information about why XBLPET issues suspensions and how certain Code of Conduct violations harm the Xbox Live community, please visit the Stay Safe section. For information about how you are notified of a suspension, visit Notifications & Inquiries.
If a player violates the Microsoft Services Agreement or Code of Conduct and receives a suspension, the Xbox Live Policy & Enforcement Team is committed to ensuring the player understands why. Part of this goal is accomplished through proper notification and messaging, but in the event a player is still confused about an enforcement or believes it was not warranted, they may reach out to XBLPET directly through the Case Review process.
For example, if you purchased and installed a game to your home Xbox before receiving a permanent account suspension, your suspended account can still play the game offline if it has a supported offline mode. Other accounts present on your home Xbox can continue to access the game&rsquo s full online functionality. If another game was downloaded to your home Xbox but deleted prior to the permanent account suspension, other accounts present on the console can re-install the game to the home Xbox from the suspended account&rsquo s game library.
The reputation system is designed to be resilient and to prevent abuse from other players. There are a number of protections put in place to ensure that other users are not unfairly affecting your reputation score. Reputation takes into account a wide range of data points, of which community feedback is only one component. However, in order to ensure the security and integrity of the reputation system and Xbox Live, we cannot divulge specific reputation protections.
In many cases, a suspension itself also acts as a warning. When XBLPET issues a suspension, it serves as an indication that a Code of Conduct violation occurred and affected player needs to re-visit the rules. If you receive a suspension, please take a moment to think about the behavior that led to it and visit our Stay Safe section to understand how Code of Conduct violations negatively impact the Xbox Live community.
You can also remove your own activity feed items and any comments associated with your content. To remove a specific feed item or comment, select the trash can icon next to the feed item or comment.
There are many factors that lead to the ban of a console. However, in the interest of security and privacy we do not publicly disclose investigative methods.
When a forced Gamertag change is imposed, the system automatically assigns a new Gamertag to the affected account, much in the same way a system-generated Gamertag is provided when you first sign up for Xbox Live.
You can control your child&rsquo s privacy settings on Xbox Live. These settings help ensure that your child has a safe and enjoyable online gaming experience and can only access content that you are comfortable with.
You can also remove your own activity feed items and any comments associated with your content. To remove a specific feed item or comment, select Options , and then select Delete item or Delete comment.
An account suspension completely blocks the affected account from being able to sign in to the Xbox Live service for the duration of the suspension. Account suspensions are issued for a specified duration, often of 6, 7, or 69 days, though egregious or repeated violations can result in a permanent suspension.